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Top 6 Expense Management Software for Global Businesses in 2024

Mohammed Ridwan

December 1, 2023

5

You have just received an OTP, and now you are guessing which one of your employees is spending this amount and why. You don’t have time to review it, nor can you delay the payment too much. You neither have control nor visibility. This is the problem of shared corporate cards. 

If you want to make it simpler for your employees, invest in expense management software. It is an automation tool to streamline employee-related expenses—reimbursement, petty cash, and corporate cards. In addition, it offers a centralized platform with real-time visibility into how employees spend company money. As a result, the entire cycle of approval and accounting becomes simpler.

In this post, we share the top six expense management software to help you get started. 

Top 6 Expense Management Software 

Here are six options for expense management software to manage employee-related expenses:

1. Pluto

pluto expense management software

Pluto is the best platform for managing employee expenses as it streamlines petty cash management, corporate cards, employee reimbursements and account payables. It is trusted by the largest finance and procurement teams in the Middle East, such as Tamara and Petrochem. With Pluto, you can transform reimbursements to get more control and visibility without causing delays or confusion.

Key Features:

  • Provides custom no-code approval workflows that adapt to the company's hierarchy for timely and accurate approvals 
  • Automates receipt capture through optical character recognition (OCR), with the ability to support bulk upload via WhatsApp
  • Supports unlimited corporate cards—virtual and physical, with budget controls to maintain expenses within corporate policies
  • Offers zero-balance cards, which get funded once the expense is approved
  • Ability to add comments and other transaction details to maintain a comprehensive audit log. View-only access is available for external accountants to review financial data without making changes
  • Facilitates card-specific policies to make branch and subsidiary-level reimbursements easy
  • Gives the option to make mass payments to reimburse employees
  • Offers custom expense reports to overview business expenses and spending trends
  • Alerts in case of duplicate receipt uploads to avoid fraud and compliance issues
  • Integrates with accounting platforms like Netsuite for advanced general ledger (GL) coding and tax tracking
  • Provides secure document storage with a five-year audit log and bank-grade encryption

Pricing:

Request a custom quote

Pros:

  • Enables branch and subsidiary-level spend tracking (not offered by other platforms)
  • WhatsApp integration to make receipt upload easy
  • Offers up to 2% cashback on all non-AED transactions 
  • Independent PCI DSS Level 1 Certification

Cons:

  • Slightly longer onboarding due to a corporate card offering 
  • Integrates with all other major ERPS except Tally

2. Airbase

expense management tool by airbase

Airbase simplifies expense reporting with AI and ML and ensures quick, hassle-free, and smart corporate expense management. It is an automation solution for small to midsize businesses (SMBs) and large enterprises with 100-5,000 employees.

Key Features:

  • Offers OCR to populate details, including GL category, date, amount, and purpose
  • Ensures compliance by sending reminders and, if needed, locking cards until policies are met
  • Facilitates reminders to upload receipts, eliminating the need to chase employees for receipts
  • Offers a designated email address to send receipts of virtual card transactions
  • Allows custom approval workflows and budget limits for physical cards
  • Provides alerts for suspicious activity, enabling quick responses to potential fraudulent purchases
  • Enables real-time audit trail with receipts, notes, and documentation for transparency
  • Automates expense reimbursements to employees' bank accounts once the expenses are approved

Pricing:

Request the sales team for a custom quote

Pros:

  • Flexible to accommodate varying team sizes and user base
  • Intuitive and easy to use; no training or previous knowledge required

Cons:

  • Slow mobile app; takes time to load pages 
  • Glitchy SSO-based login 
  • Not suitable for complex branch-level approvals and expenses

3. Ramp

expense management solution by ramp

Ramp is an integrated solution that streamlines expense management with corporate cards, automated expense tracking, and real-time reporting to help teams track expenses. It is a suitable solution for businesses of all sizes. 

Key Features:

  • Provides corporate cards with the ability to add spending policies to prevent unauthorized or non-compliant expenses
  • Facilitates customizable workflows for expense approval 
  • Enables employees to submit expenses on the go through SMS, mobile app, and integrations with platforms like Gmail and Lyft
  • Automates the capture and matching of receipts for every transaction, ensuring accurate expense tracking
  • Flags non-compliant expenses, including weekend spend, excessive tipping, and alcohol purchases, reducing the need for manual review
  • Provides instant access to real-time spending data, allowing businesses to make timely adjustments before exceeding budgets
  • Identifies cost savings opportunities, such as duplicate subscriptions and unused solutions

Pricing:

Offers three pricing packages—free or basic features, $15 per user per month for Ramp Plus, and custom quote for enterprises with features like enterprise ERP integration, custom implementation, and local card issuance.

Pros:

  • Unlimited 1.5% cash back on credit card purchases made using their VISA branded cards

Cons:

  • Only available to businesses registered in the US
  • Doesn’t have a mobile app for Android phones

4. Bill.com

Bill's expense management system

Bill.com simplifies employee expense tracking by providing real-time visibility and customization. It is an expense management solution for SMBs to control all corporate expenses. It streamlines a scattered expense management process with seamless syncing.

Key Features:

  • Extends credit limits ranging from $500 to $5 million to control spending within constraints
  • Provides custom approval workflows to speed up the approval process with minimal friction
  • Offers multiple payment options, including ACH, credit card, check, international wire transfers
  • Automates purchase order workflows with the ability to sync and automate two-way matching and three-way matching
  • Enables quick coding and sync with accounting systems to streamline expense reconciliation
  • Enables automated receipt matching, categorization, and expense reporting, reducing administrative workload
  • Offers security features, including the ability to freeze and create corporate cards instantly
  • Notifies administrators of each employee's transactions, ensuring timely oversight

Pricing:

Offers a free trial and essentials pack starting at $45 for six standard user roles. Its team and corporate pack are for $55 and $79, respectively. Enterprises need to request a custom quote.

Pros:

  • One-click swift payments
  • Minimum training required
  • Easy-to-use mobile app

Cons:

  • Customer support is difficult to initiate, slow, and unresponsive
  • Glitches in the reimbursement process lead to pending approvals

5. Rydoo

expense management solution by rydoo

Rydoo is a cloud-based expense management tool that streamlines reimbursement cycles, automates expense flows, and enhances team productivity. It combines the capabilities of an expense tracker and a travel service, enabling you to book flights and hotels. It is suitable for medium-sized businesses that are building international relationships with overseas offices as it supports multiple languages and currencies. 

Key Features:

  • Supports OCR scanning feature for receipt management
  • Automates approval flows for expenses based on company policies
  • Assures global compliance by setting up rules, mileage rates, per diems, and tax rates for specific countries and regions. Also provides an advanced rule engine for tailored policies in the admin panel.
  • Reimburses employees in their local currency, supporting diverse international operations
  • Integrates with popular third-party apps like Dropbox, Slack, Uber, Lyft, and SAP
  • Supports accounting software widely used in the European Union, such as Exact Online and E-conomic
  • Offers full audit trails for maintaining company policies, IRS compliance, and resource conservation with a 10-year data storage period

Pricing:

Offers a team plan at €8 per user per month with OCR scanning and integrations, growth plan at €10 per user per month adding controls and SAP/Oracle integrations, and enterprise plan with API support and custom pricing for ERP and HR

Pros:

  • Makes it easier to add expenses in different currencies and get paid in local currency with multi-currency support 

Cons:

  • Increases in prices over time leading to significant cost jumps over the years (Source
  • OCR doesn’t work efficiently and requires manual entry

6. Zoho Expenses

expense management software by zoho expense

Zoho Expense is a travel and expense management solution designed to cater to the needs of growing businesses. Trusted by thousands of businesses across 150+ countries, it is a customizable expense-tracking tool offering a mobile-first approach, automation, and integration capabilities. Its integration with the Zoho suite makes it suitable for SMBs seeking efficient travel and expense management.

Key Features:

  • Provides complete control over all stages of employees' business trips—pre-travel approvals, bookings, and post-travel management with a powerful self-booking tool for efficient business travel
  • Offers customization and multi-level pre-travel approval flows along with automated visa requests, documentation, and forms
  • Supports expense reporting by auto-scanning receipts for automatic expense creation
  • Enables simplified approval processes and timely reimbursements
  • Integrates with company cards to offer direct card feed retrieval and automated reconciliation
  • Facilitates budget creation and comparison with actual spending with customizable rules to restrict overspending
  • Provides AI-driven fraud detection for expense audits with country-specific editions for local compliance and mileage rates
  • Supports real-time communication with employees through chat, comments, and notifications
  • Integrates with leading travel, HRMS, accounting, ERP, and collaboration solutions

Pricing:

Offers flexible pricing plans, starting with a free option and scaling up to $3 per active member per month, $5 per active member per month, and custom enterprise pricing

Pros:

  • Adaptable to global taxation regulations 
  • Easy to set up and deploy, very affordable for SMEs

Cons:

  • Limited payment gateway integration options
  • Can be a little confusing to learn especially when transitioning from app to desktop

Finding the Right Expense Management Solution

Consider these three factors while choosing the right expense management software — ease of use, security, and flexibility. Choosing the right expense management software can help you start your journey towards a healthy financial ecosystem. 

In the end, what matters are your internal policies and controls that govern the expenses. Because no matter what platform you choose, if there are gaps in your internal control systems, the software will not be able to do the heavy lifting. 

If you want more clarity on how you can stop the chaos in your company and manage expenses better, read our detailed post on internal control over financial reporting (ICFR). You can also book a call, and our team will help you better understand the bottlenecks and how you can streamline your expense management.

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At Pluto Card, our mission is to assist businesses of all scales make well-informed choices. To uphold our standards, we follow editorial guidelines to guarantee that our content consistently aligns with our high-quality benchmarks.

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5
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Spend Management
December 6, 2022

Vlad Falin

Efficient Receipt Management For UAE Businesses

Collecting, storing, and otherwise managing receipts is essential to a well-oiled expense reporting machine. 

Each receipt serves as confirmation of payment processing between yourself and the customer or vendor. You also need expense and sales receipts to file taxes and maintain your peace of mind.

Unfortunately, while saying receipt management is easy, the whole process itself is daunting. Tracking hundreds, thousands, even millions of employee and customer receipts leaves loopholes for fraud and misreporting. 

Physical expense receipts are especially susceptible to being lost, damaged, or fading with time.

Fortunately, there’s a better way to do it: digital receipt management with Pluto.

  • Automate more of the expense management process
  • Reduce the risk of fraud and inaccuracies
  • Create more efficient workflows and financial departments
  • And overall streamline modern business operations

While you probably can’t eliminate 100% of paper receipts from your workday, you can still improve your process with an increasingly-digital footprint!

What is Receipt Management?

Receipt management is the process of collecting, tracking, and storing business receipts. This task is usually handled by internal finance teams. Their role involves collecting various receipts, tracking costs in accounting software, and storing these receipts for future reference. Additionally, they may need to manually sort each expense, depending on the system in place.

Why Do You Need It?

  • A well-run receipt management protocol is crucial for businesses for several reasons:

1. Simplify Employee Reimbursement Programs: It aids in the smooth operation of reimbursement programs for employees.

2. Track and Report Tax Deductions: It's essential for accurately tracking and reporting tax deductions.

3. Provide Proof during Tax Audits: It serves as necessary documentation during tax audits.

4. Streamline Expense Reports and Budgets: Helps in making expense reports and budgeting more efficient.

5. Combat Internal Fraud and Inauthentic Chargebacks: Plays a key role in preventing fraud and false chargebacks within the company.

6. Avoid Repair or Replacement Costs for Items Under Warranty: Keeps track of receipts necessary for warranty claims, saving costs on repairs or replacements.

7. Calculate and Improve Long-Term Profitability: Receipt management is vital in calculating and enhancing the long-term profitability of a business.

Different types of receipt management systems are in use today, including those for printed receipts, e-receipts, and even handwritten receipts. This diversity can be challenging for businesses, as they need to follow multiple procedures to reconcile their books effectively.

Types of receipt management

Today, there are three basic ways to handle receipts directly:

  • Manual receipt management involves handling, tracking, and storing paper receipts
  • Digitization receipt management scans physical receipts to digitize the tracking process
  • Digital-only receipt management is used for online or digitally generated receipts

While many businesses are moving toward digitization and digital-only receipts, some businesses are stuck in the dark ages. (The kind that involves typing physical receipt information into a digital spreadsheet.)  

And as we’ll see below, manual entry strategies come with some…problems.  

Difficulties of Manual Receipt Management

1. Easily Lost or Damaged Receipts

Perhaps the most obvious problem with physically tracking expense receipts is that there’s so much that can go wrong. Lost, damaged, or faded receipts make the business expense tracking process that much harder.

Even if the employee who spent the money doesn’t drop their receipt, it’s possible for paperwork to get lost on a desk somewhere. And if you need to find a receipt two years later? Better hope it was filed properly and hasn’t faded completely.  

2. Consumes Human Resources

Manual receipt management is an extremely hours-intensive process.

Your financial team has to collect invoices, type their data into your accounting software, and double-check their work. Then, they have to reconcile business expenses against company credit card statements and track down potential instances of fraud or misreporting.

Not only does this require a lot of time, but it also impacts employee productivity. Every hour an accountant spends tracking receipts is an hour of productivity lost elsewhere.

3. Leaves Room for Human Error

Aside from the time and human resource cost, manual receipt management presents the potential for human error. And unlike on the product line or in customer service, every reporting mistake risks an unfavorable tax audit.

Even the simplest receipt management and tracking process involves several steps from collection to reconciliation. Every stage is an opportunity for an employee to get distracted, mistype a name or number, or duplicate entries. In bigger cases, they might even duplicate a payment, costing you more money.

And even if you catch the mistakes before they’re submitted, that’s more human hours wasted double-checking and correcting completed work.

4. Increases Fraud and Misreporting Risk

The risk of fraud is higher in manual receipt management programs, and instances of fraud may be harder to detect. Types of fraud that commonly crop up in expense reporting include:

  • Inflated claim amounts
  • Claiming personal costs on the business’ dime
  • Submitting expense reports twice
  • Falsifying “proof” to claim for money that wasn’t spent

Unfortunately, manual receipt management makes these kinds of fraud more likely and difficult to catch. For example, if the employee who authenticates receipts is committing or permitting the fraud, it’s harder to detect until after you’ve lost money.

Over time, even small acts of fraud can have massive financial consequences.

5. Contributes to Employee Dissatisfaction

For many companies, employee reimbursement programs contribute both to the need for manual receipt management – and to employee dissatisfaction.

Think about it. In a modern, tech-savvy business world, why should employees have to pay out of pocket, ever? 

Virtual cards and online-based businesses have all but eliminated the need for an employee to front your expenses.

But if you’re still stuck doing manual receipt management, chances are, your employees are still submitting reimbursement tickets. (And grumbling about the time it takes to get paid back.)

And that’s not even touching on the frustration, tedium, and headaches manual receipt management programs cause your high-paid finance teams.  

6. Jacks Up Business Costs

Together, all these factors paint a picture of increased business costs.

The time and human resource cost to track, reconcile, and store receipts.

The human and financial cost of detecting and counteracting fraud.

Even the maintenance costs for your printer and filing cabinets.

Every dollar spent on manual receipt management is a dollar sucked from office parties, growth, or your bottom line.

Benefits of Digital Receipt Management

It’s easy to see the costs that manual receipt management impose. Fortunately, there’s a simple solution: digital receipt management.

In short, digital receipt management involves using digital copies of receipts in your expense reporting strategy. Digital smart receipts are easy – simply integrate them into your accounting software and let automation take you away.

But even physical sales receipts can be digitized, Pluto allows you to digitize your receipt very simply - through your phone. 

Incorporating such technology means that even paper receipts fold neatly into your overarching digital strategy.

And as you’ll see, the process comes with tons of benefits.

1. Increases Integration Potential

A massive benefit of digital tracking is the sheer integration potential. Most receipt management tools, from receipt scanning devices to receipt tracking software, easily mesh with your existing expense reports system.

From there, you can automate mindless tasks and set up occasional human checks to ensure the system works as intended.

2. Fewer Costly Errors

Another way that a digital receipt management program saves costs is by reducing employee errors. Digital receipts should meld seamlessly into your tracking system – no surprises there.

But even processing physical receipts is cheaper and easier.

With their mobile phones, employees can scan receipts and upload them instantly. From there, Pluto categorizes the information and adds it to the overall report.

While employees may spend a second filling in any blanks, increased automation greatly reduces the risk of input errors.

3. Reduces Risk of Fraud

Less human interference means your financial system is more resilient to fraudulent activities. Pluto improves speed and accuracy while digitizing the receipts.

That leaves fewer opportunities for fraudulent claims.

4. Reduces Clutter

Uploading physical receipts means less physical space is needed for storage. That can save you on storage costs and reduce desktop and file cabinet clutter.

And because everything’s digitally maintained, you’ll still meet or exceed your tax authority’s required financial record storage period. 

Not to mention, just finding your records will be easier than ever!

5. Easier Audits

No person or business enjoys tax season. But digital management makes the process at least a little easier. 

Because all of your information is stored online, it’s easier to access and export receipts as needed. 

When tax time or the dreaded audit comes around, your data will be well-organized and easily accessible.  

6. More Efficient Expense Reporting

Traditional receipt management is a costly, time-intensive, error-prone manual process that used to be necessary. With modern tools, businesses can streamline the entire financial structure of their organization.

No more lost receipts or worrying about fraud.

Less time spent inputting and double-checking data, and more time helping your business grow.

All these positive benefits will improve efficiency – and even bring smiles to your accountants’ faces.

7. Faster Reimbursements

Like using a virtual corporate card, digital receipt management speeds up the reimbursement process. 

Since everything is tracked and verified electronically, it’s easy to set up an automatic or streamlined reimbursement protocol.

8. Putting Your Eco-Friendly Foot Forward

Lastly, any step your business can take toward going paperless is good news for the environment. 

Cutting down fewer trees and reducing printer ink usage are laudable goals that can decrease your environmental footprint. 

Not only will you enjoy cost savings, but you’ll feel better about doing business in an increasingly eco-conscious world.

8 Tips for Efficient Receipt Management

Digitizing your receipt management strategy is just the first step toward expense report success. To ensure you’re operating at maximum efficiency, consider the following tips.

1. Use Pluto App

The first step is to get Pluto and start managing your spending digitally. 

While you’re moving toward digital efficiency, your vendors aren’t required to follow. Keeping the proper tech on hand ensures you can digitize any paper receipts that come your way.

Pluto allows you to take a picture of the receipt, upload it to your expense and just like that the reconciliation process is done!

2. Save Your Receipts

While you can set up secure digital folders to store all your digital originals and copies - Pluto does that for you! 

Just take a picture of the receipt, upload it to the app and that is it.  

3. Ensure High-Quality Digital Format Uploads

There’s no point in uploading and saving documents if you can’t read them. 

Before tossing your physical copies, make sure you can clearly read the essential information on each receipt. (Such as the company name, date, purchased item(s), and amount.)

4. Categorize Submitted Expenses

Take some time to categorize your expenses (most businesses do this in chronological order). Pluto helps you with that, but just make sure to check the right category so the reporting stays in top notch condition. 

5. Set Up a Simple Expense Report Strategy

Expense reporting is the backbone of any business’ financials. For prompt, complete reporting and tracking, ensure that you design a straightforward strategy. 

Same-day submissions, fewer Excel sheets, and faster reimbursement protocols will improve efficiency and attitudes. Better yet, invest in a quality expense and receipt management software.

Or even better - start with Pluto, we have a free package. It will allow you to completely digitize and control your spending, while keeping your reporting in the best possible shape. 

6. Establish Accountability

A top-notch expense reporting strategy only works if people use it.

To ensure your protocols are followed, emphasize and encourage accountability. Keep all managers and supervisors up-to-date with company spending and card policies and remind them to disseminate that information appropriately. Follow up with employee expenditures as needed.

7. Run Regular Internal Audits

Regular expense report audits help businesses track receipts fraud, clear up discrepancies, and streamline inefficiencies. 

Take time each month or quarter to check for fictitious or overblown expenses or troubles with your expense reporting strategy. 

Pluto allows you to run real-time reports at any given moment for any period of time.

8. Switch to Virtual Corporate Cards

Virtual corporate cards make managing receipt tracking even easier. Not only can you digitize the entire process end-to-end, but corporate p cards give you greater control over your expenditures and tracking.

Sure, you can’t prevent vendors from handing you physical receipts. But you can greatly minimize instances of employees walking in with a big stack of thermal paper to scan in.

Pluto offers unlimited virtual cards which will book all your expenses right into the dashboard!

Key Takeaways

  • Proper receipt management is key to running a financially successful business.
  • While manual receipt management reconciles physical copies, it’s increasingly unnecessary in an increasingly digital world.
  • Digital receipt management simplifies the collection, reconciliation, and storage process.
  • Digital tracking also reduces fraud potential, time and financial waste, and increases employee satisfaction.
  • Digitizing your expense reports pairs nicely with digitizing your own payments with virtual corporate cards.

5
All
Guides
December 20, 2023

Vlad Falin

The Role of Accounts Payable Automation in Modern Accounting Practices

From receiving goods to clearing payments, it is not a single-click process. Multiple steps in between make the accounts payable process tedious and time-consuming.

You receive goods, match them with purchase orders and invoices, send the invoices for approval, make the payment, and finally, maintain records for bookkeeping. This process alone takes weeks and creates confusion when multiple stakeholders are involved.

Think about purchases above $50,000. There are multiple approvals, and each purchase triggers a unique workflow. Documents are not consolidated, and no one has a clear idea of the payment status. 

Thus, accounts payable become chaotic.

Can You Automate Accounts Payable?

To streamline your accounts payable process, you can use tools to automate it. This will simplify bill payments and give you more visibility and control over money.

While it will take time for stakeholders and employees to embrace automation, you can consolidate your scattered pieces on a centralized platform. If you are looking for suitable AP automation tools for your company, check out our list of the top accounts payable automation software.

This post will delve deeper into how you can automate the accounts payable process and how it will help your business. 

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What is the Accounts Payable Automation Process?

Accounts payable automation uses tools to automate invoice verification, approval workflow, payment processing, and bookkeeping. 

Instead of manually organizing, matching, approving, and clearing invoices, the entire process goes on a digital platform to provide visibility and control at each step. So, earlier, employees would spend hours getting approvals and days clearing payments, but now, an automation tool reduces the invoice processing time. 

Account Payable automation process

The platform captures and extracts the invoice from emails via optical character recognition (OCR). The invoice goes to the platform with all the critical information, such as purchase order and simplifies three-way matching. A trigger-based approval workflow notifies the stakeholders to approve invoices. The admin gets complete visibility of each step and clears the payment without going through a variety of software. 

How to Automate Accounts Payable

Automating accounts payable is as simple as choosing and integrating the right automation software with your existing accounting and procurement software.  

The automation software offers visibility into where the money is going and control over the entire process. You can customize the approval workflows and payment gateways and create an ecosystem that supports your procurement process. You can accommodate manual processes and integrate them with other software without going through a complete flip.

With the right automation software, you bring all the critical stages of accounts payable on a centralized platform. Here are the five key steps you can automate:

1. Invoice Management

Invoice Management

Manual: The vendor sends an invoice to a dedicated email or a physical copy via fax or mail. The employee receives it and moves from one stakeholder to another for approval. The process is delayed for days if any manager is unavailable. Once the approval is complete, all the documents go to the accounting team, who clears the payment. 

Automated: Depending on how the vendor sends the invoice, the automation platform captures the invoice from email or WhatsApp. If you receive a physical invoice, you can upload the invoice, and the system extracts all the vital information via OCR. There's no need to manually enter details or add a general ledger (GL) and taxation code. The system captures, extracts, and consolidates all the invoices.

2. GRN Matching

GRN matching

Manual: The dedicated team receives goods along with the goods receipt note (GRN) and must match it with the invoice and purchase order. This ensures that the specified goods are received as per the purchase order. Manually, this process is prone to errors, leading to discrepancies. It demands accuracy to ensure you receive the correct items in specified quantities. 

Automated: Automated software makes this easy by combining all the relevant documents on a single platform. The dedicated team has the invoice and purchase order side by side, making it easy to compare items, purchase orders, and invoices for three-way matching. As a result, spotting discrepancies becomes more manageable, reducing the chances of errors.

3. Approval Workflow

Approval Workflow

Manual: Once the invoice is received, the employee gets it approved by dedicated managers. Based on the invoice amount, they need more than a single approval. Manually, this means going from one office to another or delving into long threads of email or Slack conversations. It becomes difficult for accounting teams to track approval and clear payments. 

Automated: With automated software, each invoice triggers an approval workflow for relevant stakeholders to approve the payments. The admin can create custom no-code workflows based on different if-then rules. For instance, marketing purchases above $50,000 will have more approvals than expenses of $5,000. Also, all the relevant teams will have visibility into the approval status, making it easier to clear payments on time without confusion.

4. Payment Processing

Payment Processing

Manual: Once the invoice is approved, the accounting team determines the details and pays via checks, cards, or other payment methods. It takes a few days before the payment is cleared, and the teams need to sync all the information across the accounting software for reconciliation.

Automated: With automation, accounting teams and employees enjoy more flexibility. For instance, Pluto offers corporate cards, payment gateway integration, and a digitization platform for bookkeeping.

  • With corporate cards, you can create custom vendor-specific cards with advanced controls to ensure payments are made only for approved vendors.
  • Pluto integrates directly with your payment gateways to facilitate payment within the platform. 
  • If you make payments via checks or other physical modes, Pluto will act as a digital bookkeeping platform. You can enter the payments made on the centralized platform and ensure that all the information is streamlined. 

 

5. Reconciliation

Reconciliation

Manual: Reconciliation is the messiest part of accounts payable. Teams must maintain records, manually enter all the details, and sync them across the accounting platforms and ERPs. It is time-consuming, prone to errors, and tricky in case of purchases where one invoice invites multiple tax and GL codes.   

Automated: Automation consolidates all the information on a single platform without manual data entry. It uses OCR to extract all the critical information with a feature to upload the invoices in bulk. Further, you can split the transactions to add multiple tax and GL codes to address the audit season rush.

How Accounts Payable Automation Simplifies the Procurement Process

Accounts payable automation is not just for the procurement or the accounting department. It also makes it easier for stakeholders to approve the payments and employees to get timely resources.

Procurement Process

Source

Overall, it assists you in bringing together scattered parts of the procurement process. Here are reasons why you must invest in accounts payable automation:

1. Improve Compliance

You get complete visibility and control over your accounts payable. You can create custom workflows to ensure that any purchase that goes against the company policy is rejected. You can also accommodate intricate hierarchies to suit your organization's needs and get timely approvals.

2. Avoid Double Payments

It is usual for teams to end up paying the same invoice twice as no one has visibility into the payment status. It happens when the same invoice is paid twice by different team members or when vendors send the same invoice twice, and both get paid. You can avoid this as the software detects duplicate invoices and gives visibility into the status of invoices. The main dashboard highlights the pending invoices and the ones awaiting approval. It becomes easy to stay on top of all the invoices and avoid errors.

3. Faster Approvals and Matching

Faster Approvals and Matching

You get a trigger-based no-code approval workflow engine where you can create customized workflows to accommodate intricate hierarchies. The software notifies the stakeholders to review and approve the invoices. Since all the information is available on a single dashboard, two-way or three-way matching is a matter of a few minutes. This accelerates the approval process, and payments are disbursed much faster. It improves the vendor relationship without risking over, under, or delayed payments.

4. Better Reconciliation

You get all the relevant documents consolidated on a single platform with the appropriate purchase. Additionally, the software automates the coding and categorization, simplifying the reconciliation process. In case of discrepancies, spotting errors becomes easy. Moreover, with features like locking the approved payments and restricted access for auditing, you can eliminate the chances of fraud or manipulation.

5. Accuracy

You improve the accuracy of your records and GRN matching with all the information streamlined on a single platform. Moreover, as the software relies on OCR, you eliminate the need for manual data entry, reducing the chances of errors. Also, you can integrate the automation software with your accounting platform and ERPs to sync data and ensure consistency across the platforms. 

6. Centralized Dashboard

Centralized Dashboard

You get a centralized dashboard with all the key information available in a unified place, acting as a single source of truth. Additionally, you get insights that can help in data-driven decision-making to facilitate procurement cost savings. Further, you can view all the awaiting payments and approvals on a dedicated dashboard. You no longer need to run from one platform to another for information as the software integrates with your accounting system.

7. Accessibility

The unavailability of a single person can create bottlenecks in the approval process and block the supply chain. With all the information streamlined on a single platform, each stakeholder can access relevant data for decision-making. So, whether the CEO is traveling or the CFO is not at the office, they can access the details from any corner of the world and avoid disruption in the supply chain.

8. Visibility

You get visibility for each step, each document, and each purchase. You can bring the entire procurement automation on a single platform and track the status in real time. Whether an employee raises a request, gets an invoice, or needs to clear payment, you will stay on top of the information without creating any delays or friction.

Automation is Easy With the Right Software

Adopting automation software isn’t easy, especially for critical processes like accounts payable, which also involve external stakeholders. The top three factors to look for in appropriate software are flexibility, visibility, and integration. 

Choose one that integrates with your existing processes and systems and is flexible enough to accommodate complex hierarchies. Instead of focusing solely on the accounting or procurement team, it should cater to all the key stakeholders and make automation easier to adopt. 

At Pluto, we aim to bring a balance among the spenders (employees), the savers (finance teams), and the sourcers (procurement teams). Each stakeholder gets visibility, and decision-makers get flexibility. Pluto integrates with your current system and enables you to automate accounts payable without affecting the supply chain. 

You can also automate your entire procurement process with Pluto and improve your bottom line. Read more in our procurement automation post.

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Spend Management
November 3, 2022

Vlad Falin

Employee Expense Reimbursement Management: Types & Policies

Business expense reimbursement is one area of spend management that business owners do not always give its due. And yet, nearly every organization will have to reimburse employees for their expenses at some point.

Part of the problem is that these expenses can vary significantly, from buying office supplies to traveling or even medical costs. If your business deals with many types of expense reimbursements, you might wonder what you need to cover and how you should handle it.

If you’ve had trouble working out your organization's different business expense reimbursements, or you want to learn more about repayments, you’ve come to the right place.

Today, we’ll take a look at the different types of business expense reimbursements and even share some tips to help you streamline your expense reimbursement process.

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What is expense reimbursement?

A business expense reimbursement is simply the act of paying back an employee for expenses incurred while performing a job for your organization.

Technically, almost any type of expense can qualify as a business expense for the purpose of reimbursement, depending on the reimbursement policies of the business. But to give you a clearer idea, here are some common examples of reimbursable expenses:

  • Business travel costs
  • Meals and entertainment
  • Employee education or training
  • Medical expenses
  • Gas expenses for a company-issued or private vehicle
  • Business supplies or tools
  • And other miscellaneous business-related expenses

You could handle these expense reimbursements individually, meaning you review each expense separately, or you could create a policy for employee expense reimbursement. 

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Do I Need to Have an Expense Reimbursement Policy?

You are not required to have an expense reimbursement policy, and in some cases, reimbursing expenses is not even mandatory to begin with. Though that largely depends on the legal framework of your country.

However, since it is customary in the UAE and the MENA region to reimburse employees for expenses, then it would be wise to create guidelines and policies to help you organize and streamline that process.

Creating a policy for reimbursements helps set the right expectations for employees about what qualifies for repayment and enables you to streamline your expense reimbursement process.

With an expense reimbursement policy, your employees will know precisely what they can be reimbursed for, how to request said reimbursement, and how long it would take to receive the funds.

Whether you have a business reimbursement policy or not, you need to have a clear picture of which expenses your employees might incur for your business and how you would go about reimbursing them.

  • Is the expense tax deductible?
  • Is this a common type of business expense in your industry?
  • Do you have a policy in place for this expense?
  • Are there any types of emergency purchases that an employee might need to make?

Types of expense reimbursements

Traveling and accommodation

One of the most common types of reimbursement requests is for travel expenses. Gas has been a particular pain point for many businesses in the MENA region due to the rising costs of fuel. Other examples of travel expenses include moving to and from an airport or travel terminal, travel tickets, public and private transportation expenses, car rentals, and lodging.

Office supplies and communication

If your organization relies heavily on digital work, you might need to reimburse your employees for supplies like laptops, tablets, software purchases or subscriptions, training materials, and more. 

Also, if your team needs to move around frequently and you need to maintain communication at all times, reimbursing them for their cell phone plans might be necessary. In particular, this applies to teams in sales, marketing, and business development. 

Food and entertainment

Business trips typically cover employee meals as reimbursable expenses. As long as the expenses are incurred in the interest of the business, they’re reimbursable.

Other expenses

Medical expenses, such as health insurance, insurance premiums, and tuition, are another form of employee expense that is often reimbursed by companies. If your business deals with these types of expenses, make sure you have a clear policy for handling them.

8 tips to simplify your expense reimbursements

1. Learn what you need to reimburse

Although the legalities of employee reimbursements vary from country to country, it’s traditionally customary for employers to reimburse their employees for expenses incurred on behalf of the company. 

It is important to note, however, that your employees cannot claim reimbursements for every purchase made, only those that are specifically tied to your business in some form.

While the specific type of expenses you have to reimburse will vary from industry to industry, you should have a general idea of what costs an employee might have to cover out of pocket in the process of working for you.

  • Do they need to travel around in their own vehicle?
  • Do you need them to be communicated at all times?
  • What kind of equipment do they require?
  • Are there any health risks associated with their job?

These types of questions can help you figure out which expenses you will have to deal with. Clear guidelines about what is and isn’t reimbursable will help reduce instances of fraudulent reimbursement requests.

2. Use a spend management platform

With the right expense management software, you would be able to automate and optimize end-to-end workflows throughout your process. 

For instance, with a spend management platform like Pluto, employees can use a mobile app to record expenses as they incur them.

In this way, your employees no longer have to save receipts or wait before entering their expenses. Plus, Pluto can automatically assign reports to the right reviewer, making the review and approval process more efficient.

Not only that, but Pluto can also tag the receipt so the categorization of the expense is much easier and reporting is real-time.

In addition to providing digital copies of relevant documents, Pluto can notify your finance team of approvals and deadlines.

Spend management platform for expense reimbursement
Pluto Spend Management Platform

3. Spend management platforms enhance collaboration

Pluto’s expense management solutions come with an employee portal so that your finance team can collaborate seamlessly with your employees. 

This allows you to save time when you need to discuss any irregularities with their expense reports. Additionally, your employees can use Pluto to check the status of their reimbursement requests.

The finance team can also use Pluto  to manage costs more efficiently due to its analytical capabilities, real-time reporting and instantaneous spend limit settings.   

4. Create a Thorough Expense Reimbursement Policy

When creating your reimbursement policy, you’ll want to make sure that it covers as many angles as possible. 

One way to do so is to invite stakeholders from multiple different departments, such as HR, finance, legal, and procurement, to a brainstorming session, as their knowledge will make it easier to draft the policy.

5. Crafting your reimbursement policy

It’s also critical to consider the following when drafting your expense reimbursement policy:

  • The specific type of expenses that can be reimbursed
  • The process your employees need to follow to submit their expenses, including any proof and supporting documentation
  • Whether any allowances will be given for expenses, and how to manage any excess
  • The specific time an employee has to submit their expense report
  • How the approval process will be handled
  • When and how your employees are reimbursed

6. Promote the adoption of the policy

One way to help employees adopt the policy more quickly is by making it readily available to them. The policy should be emailed to your employees or posted on your internal networks.

Employees should be informed when they will receive their payment from the company. You should set up a transparent and clear process to communicate what can be expected in terms of expense reimbursement. 

7. Be extra clear about deadlines and payments.

Be sure to let them know how they will receive the payment, such as via direct deposit or check, as well as how they will receive recorded confirmation of the payment made (such as a statement on their paycheque). You can complete this step easily with the help of an online payroll solution.

It is important to keep things running smoothly when it comes to paying employees. By processing reimbursements timely and reliably, you can easily prevent frustration caused by late payments. 

Having your employees pay out of their own pockets and not receiving payment back sooner rather than later can cause unnecessary ill feelings toward your company. When you handle reimbursements well, it reflects back on you as a respectable and considerate employer who cares about employees.

8. Make sure your employees follow the deadlines you set

You need to provide employees with deadlines for submitting expense reports, such as one week before their next pay date, so they can be reimbursed and get approval for their claims. 

Make sure the expense reports comply with the policy guidelines by giving yourself enough time to review them. By doing so, you can consult with the employee if there are any discrepancies, missing or incomplete documentation, or expenses that do not fall within the policy.

It’s important to submit expense reports on time since certain business expenses are tax deductible. 

Optimize your expense reimbursement management process

It’s not enough to know what your expenses are and to create a policy for their reimbursement. 

You also need to make sure that your reimbursement process is organized and efficient.

Otherwise, you run the risk of creating bottlenecks if you get slammed by more requests than you can handle. You can avoid this by optimizing the process used to submit reports and their attachments, ensuring all reports are reviewed in a timely manner and processing reimbursements as quickly as possible.

Having put all of this in place, it’s now time for the audit. The importance of audits is particularly important for enterprises and mid-size firms where employees incur large expenses. Auditing your expense reports also helps you identify loopholes in your policy and reduce instances of fraudulent claims.

You can also use audits to analyze your business expenses and identify areas for reduction.

Ensure there is an organized system for expense reimbursement requests

You should ensure that the system your employees need to use to submit their expense reports is easy to use and understand. 

Pluto allows the employee to submit all necessary supporting documentation, such as their receipt, the total amount of the purchase, a description of the goods or services purchased, and the date of the transaction.

Use a corporate card or direct deposits to remove the need for reimbursements

A corporate p card is a great way to prevent employees from paying out-of-pocket for business expenses.

You can track your expenses more efficiently and effectively with corporate cards, which provide spending limits that prevent employees from abusing their privileges.

Consider issuing corporate cards only to your regular travelers, or try direct deposits if you’re concerned about the cost. 

Alternatively, you can also use direct deposits of reimbursement funds to eliminate the reimbursement process. 

Two benefits result from this: One great perk of following either process is that your finance teams will have better visibility into the reimbursement process, making auditing employee expenses easier.

Key Takeaways

  • The best way to deal with business expense reimbursements is to have a rock-solid reimbursement policy in place. This way, you can reimburse employees for their costs on your terms.
  • Another great way to manage your expenses is to make use of a corporate card to eliminate the reimbursement process altogether, though this might not be feasible for all cases.
  • As in many situations, your best option will most likely come in the form of digitization. Using a spend management platform like Pluto, will not only give you much better visibility over your employee spending but also streamline the reimbursement process for you.