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SaaS Procurement: How to Optimize SaaS Purchases and Streamline Workflow

Mohammed Ridwan

January 29, 2024

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One of your teams discovers a SaaS tool and makes a quick purchase using the company credit card, thinking this software solution will simplify processes and increase efficiency. It seems straightforward at this point—a hassle-free process.

However, this purchase workflow shadows the IT and legal departments. None of them are involved in the decision-making process. As a result, the chosen product never undergoes the risk assessment for security threats and legal regulations. What appears as an elementary and frictionless process becomes a breeding ground for chaos and potential operational disruptions.

This blog post is for procurement teams that wish to understand the SaaS procurement process and streamline the purchases for efficiency. We will discuss the challenges with the traditional approach and how you can overcome these to create a secure and cost-effective tech stack.

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What is SaaS Procurement?

SaaS procurement is the acquisition and management of cloud-based software solutions through a subscription model.

As a member of the procurement team, you assess organizational software needs, evaluate vendors, negotiate contracts, and oversee the entire lifecycle. You aim to ensure cost-effectiveness, compliance, and optimal performance of SaaS applications.

Challenges With Traditional SaaS Procurement Process 

The most significant loophole in traditional SaaS procurement processes is the lack of proper approval workflow. Employees purchase suitable SaaS tools by themselves based on self-assessment. While this approach is flexible and saves time, it leads to operational bottlenecks in the long run.

Here is an overview of what happens when the relevant stakeholders aren’t involved in the SaaS procurement process:

Absence of Procurement Team

When teams proceed without involving the procurement team, they introduce several challenges, impacting the following aspects:

  1. Cost-Optimization: Without a centralized team overseeing SaaS subscriptions, different departments independently select similar plans, leading to redundant expenses. For example, two teams might unknowingly invest in the same SaaS product for $ 12/month/user plans. However, when consolidated under an enterprise plan, they could get added security features more cost-efficiently.
  2. Vendor Management: Vendor management becomes fragmented without a procurement team, as various teams engage with multiple vendors independently. Hence, It becomes challenging to negotiate favorable terms, track performance, and ensure consistent service levels across the organization. This absence of centralized management hinders the organization's ability to leverage its purchasing power effectively.
  3. Inconsistent User Experiences: Different teams choose diverse tools for similar tasks, resulting in variations in workflows and collaboration. This lack of standardization hinders overall efficiency and employees' ability to work seamlessly across different projects.
  4. Renewal Management: The decentralized approach of SaaS procurement makes it challenging to track and manage subscription renewals effectively. Unintended renewals for underutilized or obsolete SaaS subscriptions ensue, leading to unnecessary costs and potential inefficiencies in resource allocation.

Absence of Legal Team

Legal professionals evaluate and ensure that the chosen SaaS solution adheres to data protection and privacy laws. Also, they help craft and review contracts to protect the enterprise’s interests.

The absence of legal scrutiny leads to inadequate safeguards, exposing sensitive information to security breaches. Moreover, without their input, contracts with SaaS vendors lack clarity, leaving room for misunderstandings, disputes, or unfavorable terms. There's a high risk of violating laws, regulations, or contractual obligations, leading to legal consequences and financial penalties.

Absence of IT Team (Also Known as Shadow IT)

IT professionals assess the security measures of SaaS products. The absence of IT involvement results in security compromise and operational inefficiencies. Let's say the sales team, without prior knowledge of the IT team, independently procures a SaaS product for inbound leads, integrating it swiftly into their workflow. This incident is also known as shadow IT.

But after a few weeks, a technical issue arises. Unaware of the product's existence, the IT department struggles to provide immediate support or resolve the issues promptly. It disrupts the sales team's workflow and raises broader concerns for the organization, exposing the company to potential data breaches or regulatory non-compliance. Moreover, fixing this issue involves potential legal ramifications and additional unplanned costs for IT intervention.

6-Step SaaS Procurement Process 

Each relevant stakeholder reviews and gets an overview of the purchase cycle — this is what a collaborative SaaS procurement process looks like.

1. Identify Need

saas procurement summary

This step involves identifying the specific software needs of the organization. Departments communicate their requirements to ensure the chosen SaaS solution aligns with overall business objectives. They fill out custom forms that become the procurement team's base to select the right vendor. 

2. Vendor Selection

The procurement team researches and evaluates various SaaS vendors to find a solution that meets the identified needs. At this stage, it aims to find the best vendor that offers functionality and security at reasonable pricing. Factors such as vendor reputation, integration capabilities, and contractual flexibility shape the selection process.

3. Approval Process

Relevant stakeholders, including IT, legal, and finance, review the selected vendor and approve the procurement. This collaborative approach ensures that the desired SaaS solution complies with legal standards, aligns with IT strategy, and fits within the budget.

However, this collaborative approach can quickly become a root cause for internal resentment if you don’t lay out proper approval workflows. A lack of workflow makes departments wait for weeks, while none of the stakeholders has visibility over the process. There is unnecessary back-and-forth communication, and eventually, teams move to the traditional, flexible, yet risky SaaS procurement process.

saas purchase request

If delays and friction in approval workflows disrupt your SaaS procurement process, centralized SaaS procurement software helps teams collaborate with minimal friction.

You can create proper approval workflows that define who needs to approve what. You get a no-code workflow builder, where you add if-then rules and make the desired workflow. You can have multiple workflows for different kinds of purchases, including parallel approvals as well.

For instance, a purchase request goes to the line manager, then the finance team, and after that, for a combined legal and IT review. You can have intricate workflows as required to suit your hierarchical structures.

 

purchase request details

With proper workflows laid out in a procurement automation platform, you simplify approvals. Moreover, a centralized dashboard makes it easier for each stakeholder to get an overview of the process without getting stuck in long email threads. 

4. Purchase and Deployment 

After approval, the procurement team finalizes contractual agreements with the chosen SaaS vendor. They negotiate on pricing models, licensing terms, and any customization requirements unique to the enterprise's needs.

Also, the procurement team ensures that the purchase aligns with the organization's budgetary constraints and financial policies. This step involves securing the best possible pricing and managing payment structures through one-time transactions or recurring subscription models. Further, the procurement team develops and finalizes contractual agreements with the vendor. This step involves clarifying terms and conditions, specifying service-level agreements, and addressing legal or compliance-related aspects.

With the procurement formalities completed, the deployment phase starts. Firstly, the SaaS solution has to be configured to align with the specific needs and processes of the company. This step ensures that the SaaS solution seamlessly fits within the organizational framework.

Secondly, the deployment team collaborates with IT and relevant departments to ensure that the SaaS tool integrates effectively with other applications to have a unified data ecosystem. Moreover, they establish and maintain robust access controls by defining user roles, permissions, and authentication mechanisms to safeguard sensitive data and maintain compliance.

5. Onboarding and Training

Once deployed, the onboarding and training phase ensures employees use the new SaaS tool effectively. This step is crucial for optimizing usage and ensuring that the software contributes to increased productivity. 

Training sessions, documentation, and support materials are provided to familiarize end-users with the features and functionalities. This step minimizes the learning curve and maximizes user adoption.

6. Monitor and Renew

Once users are onboarded and the SaaS solution is integrated into the organization's workflow, the focus shifts to post-onboarding and ongoing management. This stage involves the following:

  • Encouraging ongoing user engagement and collecting feedback, where regular communication channels help gather insights into user experiences and identify areas for improvement.
  • Monitoring the SaaS solution's performance to identify and address issues promptly. The IT and support teams collaborate to resolve technical glitches, ensuring uninterrupted functionality and a positive user experience.
  • Assessing functionality, user satisfaction, and alignment with business objectives to make renewal decisions. Simultaneously, compliance with legal and regulatory standards remains a significant consideration to avoid potential risks.

Collaborative Effort for Efficient SaaS Procurement

While SaaS procurement seems like a small piece of the puzzle, choosing and implementing it requires attention to detail to avoid operational and financial shocks. Each team needs to work together and help create a secure and cost-effective tech stack for the organization. 

However, collaborative efforts demand a centralized platform to overcome two core challenges — delay and friction. We have shared the top nine procure-to-pay software for enterprises for you to find solutions that transform the SaaS procurement process.

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At Pluto Card, our mission is to assist businesses of all scales make well-informed choices. To uphold our standards, we follow editorial guidelines to guarantee that our content consistently aligns with our high-quality benchmarks.

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How to Take Control of your Employee’s Fuel Reimbursements

Many companies require in-person meetings, site visits, or attending events. Whatever the business-related travel may be, fuel reimbursement comes into the picture.

What is Fuel Reimbursement?

In a nutshell, fuel reimbursement is when an employer reimburses you for the cost of fuel used for business purposes.

While other countries may consider this a travel expense or a mileage reimbursement, the UAE considers this a 'fuel reimbursement.'

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Why Did Reimbursing Travel Expenses Grow?

In a post-pandemic world, where many companies are going back to the norm of office work, it is common for travel reimbursement costs to increase.

The mileage reimbursement rate has risen with regular office hours, more in-person meetings, and less remote work. But that's not the only reason.

Due to the surge in fuel costs globally, it's no surprise that consumers are becoming more aware of their travel expenses.

The UAE alone has seen a significant spike of 74% in fuel prices and petrol prices over the last 7 months, indicating that reimbursing travel expenses grew.

Subsequently, UAE companies have seen a 38% increase in fuel reimbursements and travel reimbursement requests from their employees. Inflation alongside a post-pandemic world, fuel reimbursement expenses have become the most requested reimbursement category in the UAE.

A study by Bayzat has shown that fuel is among the most requested reimbursements category for UAE employees, with an increase of 18% in the average amount per reimbursement since January.

This indicates that companies and employees have spent more time managing and filing fuel reimbursement expenses. 

Unsurprisingly, the cost of average travel reimbursements has increased with the significant spike in fuel prices and petrol prices these past few months.

With Pluto's corporate cards, companies can wave goodbye to everyday fuel reimbursement expenses' pain points by issuing their employees fuel cards to keep track of their fuel expenses and travel reimbursement costs.

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Why Use Pluto Fuel Cards For Fuel Reimbursement?

There are many advantages to using Pluto fuel cards for business travel expenses:

Create unlimited fuel cards

Create and distribute as many virtual or physical fuel cards as needed for your employees, so you won't have to worry about travel expenses, mileage reimbursement requests, or having to reimburse employees.

Create fuel cards
Create Fuel Cards on Pluto's Platform

Set limits on fuel cards

Create fuel cards for employees with daily, weekly, or monthly spending limits to keep track of employees' fuel expenses.

Set Custom Limits on Fuel Cards

Track fuel expenses in real-time

Expense tracking in real-time
Real-time Transactional Data

It's essential to keep track of what is being spent and where. With Pluto, you can:

  • Get notified as soon as a fuel expense is made so you know who spends what, where, and when.
  • Keep track of average travel reimbursements' costs, travel expenses, and employee expenditure data to avoid going over budget on fuel expenses.

No more end-of-month expense reports on fuel!

Digitized receipt reconciliation

Whether your employees are using personal vehicles or company vehicles, they can simply make a transaction with their personal card, snap a picture of the receipt and upload it to the Pluto dashboard for fuel reimbursement.

Alternatively, UAE companies can issue their employees virtual or physical cards, and the receipt can be attached to the business expense by dragging and dropping it onto the Pluto dashboard.

No more searching through piles of paper receipts! 

Fill up your tank anywhere

Once you issue your UAE employees a virtual or physical fuel card, they can use it at any gas station in the UAE for business travel expenses.

While requested reimbursements for fuel expenses grew over five-fold over the past couple of years, there is a solution to make CFOs' and finance teams' lives easier; Pluto Card.

With Pluto, finance teams have an all-in-one integrated platform for fuel reimbursements, budget & spend control for business travel expenses, and fuel receipt reconciliation.

Fuel Reimbursement vs. Mileage Reimbursement

When looking for information about fuel reimbursement, another term that you may stumble on frequently is mileage reimbursement. While they are similar and sometimes interchangeable, they are not the same.

What is Mileage Reimbursement?

Mileage reimbursement refers to the practice of reimbursing employees for business-related travel expenses.

While it accounts for fuel, it also considers lease, vehicle depreciation, and other car-related expenses. This type of reimbursement is usually given per mile driven.

In some countries, mileage reimbursement refers to accounting rules and categories that help standardize expenses.

What is Fuel Reimbursement?

Fuel reimbursement, on the other hand, only covers the cost of fuel used for business travel. It doesn't take into consideration any other car-related expenses. This type of reimbursement is usually given based on receipts.

The difference between fuel reimbursement and mileage reimbursement is that mileage reimbursement takes into account all car-related expenses, while fuel reimbursement only covers the fuel cost.

How Does Fuel Reimbursement Work?

If you use your car for business purposes, you can be reimbursed for the fuel costs incurred. The reimbursement is usually calculated based on the number of kilometers traveled or miles driven.

However, to qualify for fuel reimbursement, you will need to keep accurate records of your travel expenses. This includes maintaining a logbook of your travels and keeping receipts for all fuel purchases.

To ensure that employees are reimbursed correctly, they need a receipt and an accurate logbook. Fuel and travel expenses can be included as costs, but you must show all travel logs if necessary.

What Counts as Business-Related Fuel Reimbursements?

Here are some examples of obvious and less obvious fuel expenses that you can get reimbursed for when you are an employee:

  • Traveling for a client meeting;
  • Driving to pick up anything on behalf of the company;
  • Driving to the airport to pick up a client or a colleague;
  • Going to another city for a business-related event;

Anything done to advance the business, big or small, is business related.

Is Commuting to Work a Business-Related Expense?

While some big corporations may reimburse you for commuting to and from work, typically, commuting is not considered a business expense.

What to Track For Fuel Reimbursement?

Keeping a gas log is one of the best ways to ensure employees are correctly reimbursed while companies have a clear overview of their travel expenses.

Last but not least, when you put fuel reimbursements into your profit and loss statement to apply them as costs (which you should), you must have a detailed log of travels - in case the tax authority wants a record.

Here is the main employee expenditure data that you should store in your fuel reimbursement logbook:

  • Date of each journey
  • Start time and end time of driving.
  • Purpose of the trip.
  • Kilometers driven.

If a company provides employees with company cars, this is all. But, if you're filing for fuel reimbursement while traveling with your personal vehicle, you will have to provide the following:

  • Brand of the car and the year it was made.
  • Average fuel consumption as per the car documentation.
  • Engine size or engine capacity.
  • Copy of car technical documentation.

Does an Employer Have to Pay For Fuel?

Most companies reimburse fuel expenses for employees who need to travel for business, but there might be some limitations. For example, a company may ask you to use its corporate Careem account for business travel.

Typically, if you incur the cost of fuel, your company will reimburse you as it is a cost tightly associated with the business.

Is Fuel Reimbursement Tax Deductible?

A massive shift for UAE companies will be the introduction of corporate taxes in 2023. With a corporate tax rate of 9%, UAE companies must keep track of all their spending. Fuel reimbursements fall under that category, as they can help reduce the amount of taxable income that a company has.

If you have a fuel reimbursement policy in place, it will help ensure that all of your employees are mindful of their spending on fuel and that they only claim back what they have spent.

Pluto allows UAE companies to issue unlimited fuel cards while centralizing the expense in one dashboard, so you can see in real-time how much is being spent and the number of tax-deductible costs your employees are making.

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Mohammed Ridwan

Top 6 Spend Management Software for Businesses in the UAE (2023)

Managing business spend is a key concern for most companies. The use of spreadsheets, paper receipts, paper vouchers and handwritten notes makes processes inefficient, time-consuming, and resource-intensive. It also reduces the finance team’s visibility over the company’s spend. 

The lack of control over spend causes stress within finance teams, who lag behind due to lack of visibility.  Moreover, the cash chaos leads to unspoken internal resentment wherein CFOs think that their teams aren’t providing the necessary key financial insights they require.

A spend management platform can solve this problem. But not every software offers the same functionalities and benefits. You need to select the one that has a good UX and in-depth offerings, enables more reporting, is flexible and scalable, integrates with your ERP, supports the complexities of your business, and has robust security. It should also fit into your organizational structure.

To help you choose the most suitable one for your organization, this article will cover the top 7 spend management software to manage your corporate spending. 

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What Is Spend Management Software?

A spend management software is a tool that helps manage corporate spend, i.e., all non-payroll expenses. It does this by:

  • Simplifying capture, storage, and retrieval of receipts and documents to reduce the risk of misplaced receipts
  • Deploying approval workflows to ensure that business spending follows the company's approval hierarchy
  • Providing real-time visibility into business expenses, helping to identify any irregularities
  • Generating alerts when an expenditure violates company policies
  • Automating employee reimbursement processes to reduce delays in employees getting paid
  • Maintaining a complete audit log, including spending approvals and changes
  • Easily sync with your ERP/accounting tool for streamlined month-end close
  • Managing petty cash expenses by tracking and recording small, miscellaneous expenses in real-time
  • Facilitating payment capabilities to handle outgoing financial transactions
  • Integrating corporate cards for real-time expense tracking and control spending
  • Facilitating procurement processes for the purchase of goods and services
  • Handling invoice management to ensure timely payment and record-keeping to foster healthy vendor relations

Hence, spend management software provides financial visibility and control.

Top 7 Spend Management Software

These are the top 7 spend management software to consider:

1.Pluto 

Spend management software by Pluto

Pluto is a spend management platform for enterprises that transforms your finance processes with automation to provide more visibility and control. It brings together the spenders, savers, and sourcers of your business to offer a complete revolution from a chaotic spend management system to a seamless collaborative workflow. It is the fastest way to manage your finances, including account payables and employee reimbursement

Key Features:

  • Custom approval workflows that adapt to the company's hierarchy for timely and accurate approvals 
  • Facilitate intricate multi-layer workflows to adapt to complex hierarchies to support seamless purchase requests and automate purchase orders
  • Unlimited corporate cards with budget controls to maintain expenses within corporate policies
  • Offers zero-balance cards, which get funded once the expense is approved.
  • Card-specific policies to make branch & subsidiary-level reimbursements easy
  • Ability to add comments and document the conversation along with other transaction details to maintain a comprehensive audit log
  • View-only access available for external accountants to review financial data without making changes
  • Automated receipt capture through OCR, with the ability to support bulk upload via WhatsApp and emails 
  • Alerts in case of duplicate receipt uploads to avoid fraud and compliance issues
  • Custom expense reports to overview business expenses and spending trends
  • Integration with accounting platforms like Netsuite for advanced general ledger (GL) coding, tax tracking, vendor syncing, etc. 
  • Secure document storage with a 5-year audit log and bank-grade encryption

Pricing:

 Request a custom quote

Pros:

  • Enables branch & subsidiary-level spend tracking (not offered by other platforms)
  • WhatsApp integration to make receipt upload easy
  • Offers up to 2% cashback on all non-AED transactions 
  • Independent PCI DSS Level 1 Certification

Cons:

  • Slightly longer on-boarding due to corporate card offering 
  • Integrates with all other major ERPs except Tally

2.Procurify 

Spend management solution by Procurify

Procurify simplifies spend management by accelerating the approval and reconciliation process. It helps to track the business spending with real-time tracking and breaking down data silos. With a core focus on simplifying invoice payments and management, it helps businesses in vendor and spend management.  

Key Features:

  • Ability to approve requests based on attached receipts and leave comments for clarification
  • Custom budgets for different departments or projects
  • OCR to auto-extract invoice data with a dedicated centralized invoice box and automatic matching with purchase orders
  • Detailed reports based on different departments, categories, or other relevant parameters
  • Tailored expense request forms to capture specific information relevant to the organization's needs
  • Compatibility with multiple currencies, streamlining international expenses
  • Storage of all expense-related documents, including receipts, invoices, and expense reports
  • Integration with ERP to sync expense data

Pricing: 

It has standard all-in-one pricing of $2000/month. But custom pricing quotes are provided for add-ons like more users, more domains, NetSuite integration, on-premise training, implementation services, and on-premise hybrid implementation.

Pros:

  • Easy to make amendments, for instance, to invoice amounts, which helps when raising a PO before receiving the invoice
  • Responsive support team when handling technical issues

Cons:

  • Does not offer corporate cards in UAE 
  • Only supports procurement based spending 
  • Poor reporting capabilities—lacks functionality  

3. Spendesk 

Spend management platform by Spendesk

Spendesk combines approvals, corporate cards, expense reimbursements, and invoice management to automate the spend management process. Specifically designed for finance teams, it offers real-time expense tracking and offers custom workflows for complete control. By consolidating all payments, it provides a spend management solution that enhances financial transparency. 

Key Features:

  • 100% digital expense reports
  • OCR technology to capture and extract key details from receipts 
  • Expense claim history, available anytime, anywhere, for quick and accurate reporting
  • A mobile app for quick reimbursement requests by snapping a photo of receipts
  • Real-time expense monitoring to spot errors and missing receipts and stay compliant
  • Automates categorization of expenses and VAT account
  • Detects duplicate invoices and errors to support three-way matching
  • Tracks all purchase orders and invoices with the ability to schedule payments

Pricing: 

Request the sales team for a custom quote. A free trial is available.

Pros:

  • Single purchases are straightforward and simple
  • Easy to integrate with an SSO provider, making login easy and secure for users 
  • Handy drag-and-drop receipt functionality

Cons:

  • Virtual cards are glitchy, with merchants rejecting transactions that have already gone through
  • Some basic features are not included in the basic option where they should have been (i.e., memorizing accounting patterns for vendors). 
  • Corporate cards have defects (especially for travel expenses)

4. Airbase

Spend management solution by Airbase

Airbase simplifies expense reporting with AI and ML. It ensures quick, hassle-free, and smart corporate expense management. It is an automation solution for SMBs and large enterprises. It packages various modules such as AP automation and corporate cards to ease the spend management process for accounting teams and employees.

Key Features: 

  • OCR to populate details, including GL category, date, amount, and purpose
  • Ensures compliance by sending reminders and, if needed, locking cards until policies are met
  • Reminders to upload receipts, eliminating the need to chase employees for receipts
  • Custom approval workflows and budget limits for physical cards
  • Real-time alerts for suspicious activity, enabling quick responses to potential fraudulent purchases
  • Supports onboarding with a self-service vendor portal and custom questionnaires
  • Facilitates payments and approvals, including multi-subsidiary support, international currency, and real-time GL sync
  • Real-time audit trail with receipts, notes, and documentation for transparency.

Pricing: 

Request the sales team for a custom quote.

Pros:

  • Intuitive and easy to use; no training or previous knowledge required
  • Seamless approval workflows

Cons:

  • Poor reporting capabilities
  • The mobile app is slow and takes time to load pages 
  • SSO-based login sometimes takes a few tries
  • Not suitable for complex branch-level approvals and expenses

5. Coupa

Coupa: spend management software

Coupa is a cloud-based automation platform to manage business spending, ranging from procurement to expense management. It facilitates supply chain optimization by providing visibility and control. It streamlines expenses, reduces risk, and ensures compliance by automating reporting, simplifying reimbursements, and offering mobile tracking. 

Key Features:

  • Offers virtual payment cards for pre-approved expenses, speeding up the reconciliation
  • OCR technology and integration with accounting software eliminates manual data entry
  • Provides expense reports with intelligent algorithms to prevent fraud and ensure compliance
  • A centralized view of all expense spending, enabling accurate assessment
  • Enables visibility and control over travel expenses before they occur, ensuring budget control
  • Simplifies procurement by offering a centralized area for comparing items from various suppliers and managing punchouts and hosted catalogs
  • Provides real-time visibility into purchase orders, order lifecycle, and order line availability
  • SmarterTrip feature to automate expense tracking based on the user's location, including mileage and receipt capture

Pricing: 

Request the sales team for a custom quote.

Pros:

  • Several categories and filters in the analytics section to streamline data
  • Chat option enables approver and claimant to discuss issues with receipts
  • Enables setting up of customized approval chains and including additional new approvers  

Cons:

  • Lots of unnecessary notifications, making it difficult to select the ones that need action or comment
  • Low receipt searchability, making retrieval time-consuming
  • Inconsistent syncing of remit-to address from NetSuite
  • Complex to implement and not intuitive, forcing admins to spend more time resolving employees' queries
  • Slow customer service 
  • Very expensive

6.BILL

Spend management solution by Bill

BILL simplifies expense tracking by providing real-time visibility and customization to manage expenses. It is a spend management solution for SMBs to control payables, receivables expenses, and all corporate expenses. It allows businesses to combine a scattered spend management process into a single platform with seamless syncing. 

Key Features:

  • Provides credit limits ranging from $500 to $5 million to control spending within constraints
  • Makes it easier to monitor spending with real-time visibility into the business finances
  • Custom approval workflows to speed up the approval process with minimal friction
  • Multiple payment options, including ACH, credit card, check, international wire transfers
  • Automates purchase order workflows with the ability to sync and automate two-way matching and three-way matching
  • Ability to do quick coding and sync with accounting systems to streamline expense reconciliation
  • Enables automated receipt matching, categorization, and expense reporting, reducing administrative workload
  • Offers security features, including the ability to freeze and create corporate cards instantly
  • Notifies administrators of each employee's transactions, ensuring timely oversight

Pricing: 

Bill provides a free trial and essentials pack starting at $45 for six standard user roles. Its team and corporate pack are for $55 and $79, respectively. Enterprises need to request a custom quote.

Pros: 

  • One-click swift payments
  • Minimum training required
  • Easy-to-use mobile app

Cons: 

  • Customer support is difficult to initiate, slow, and unresponsive
  • Frequent changes in the interface create confusion for users

How to Choose the Right Spend Management Software 

To pick the right software, understand your organization's unique needs.

  • What are your goals—cutting costs, enhancing compliance, or making expense processing more efficient?
  • What issues do you face with expenses now—a time-consuming process, too many errors, or poor vendor relationships?
  • How many employees will use the software, and should it be scalable to accommodate future hires?
  • Do you have specific industry rules or in-house policies the software must follow?

Consider these eight factors:

Ease of Use

The software should require minimal training or support with a not-too-steep learning curve. Admins shouldn’t have to spend hours training their employees.

Automation

Choose software with features like automated approval workflows, expense categorization, and notifications. This will improve not only visibility but also accuracy and speed. You will have complete control over finances without having to do tedious manual tasks. 

Security

Pick software that complies with security and is certified. It should provide data encryption, role-based access control, and regular security updates.

ERP Integration

The software should integrate with existing financial and accounting systems. This provides a unified view of your financial data without any disruptions. You shouldn’t have to sync data from multiple sources, which can add up to the manual tasks. 

Document Capture and Retrieval

Pick a software that has simple document capture and retrieval capabilities. Attaching or retrieving receipts, invoices, and other relevant documents should not take more than a minute. OCR-based software that detects the information to auto-populate expense reports is better than that requiring manual entry.

Budget Control

Select software that enables specifying budgets for different projects, departments, or expense categories. It should be able to monitor the set budgets and raise alerts in case of breach. It should also allow you to modify these budgets at your discretion, ensuring funds reach the right place at the right time. 

Multiple Payment Options

The software should allow you to configure custom payment options to suit your business needs. This includes credit cards, ACH, or other payment methods.

Scalability and Flexibility

Select software that can accommodate increased usage for growing businesses. It must also be flexible enough to adapt to changing needs, such as new expense categories, compliance requirements, and organizational structures.

The Spend Management Solution for Your Team

Investing in a spend management tool like Pluto is a smart decision that can improve your financial visibility. From set-up to integration and managing intricate workflows, Pluto handles all aspects of spend management. 

  • It seamlessly integrates with your current processes, ensuring a smooth transition. 
  • It offers flexibility to handle complex operations, catering to the needs of both small and large teams. 
  • Its automation capabilities reduce manual tasks and enhance accuracy for better expense management. 

Pluto is the only independently audited PCI DSS Level 1 provider in the UAE, ensuring the highest security standards for enterprises.

Pluto offers a spend management tool that adapts to your evolving needs and provides freedom from financial chaos.

If you want to see how Pluto can transform your spend management into a simpler process, book a demo today.

Disclaimer: The comparisons and rankings of spend management software competitors in this article are based primarily on reviews found online. While we strive to provide accurate and up-to-date information, these reviews are subjective and reflect the opinions of the users who posted them. The information presented is intended for general informational purposes and should not be considered as a definitive guide for choosing a software provider. We encourage readers to conduct their own research and consider their specific needs before making a decision.

5
All
Spend Management
January 30, 2024

Mohammed Ridwan

How to Improve the Expense Reconciliation Process to Close Books Faster

For every expense, teams maintain extensive documents like purchase orders, goods received notes (GRN), invoices, etc. With each increasing expense, the finance team has to spend more and more time on spend management — maintaining these documents, syncing data across accounting systems, ensuring proper approval, categorizing accurately, etc.

This manual process is time-consuming and prone to errors like missing receipts, employee fraud, unrecorded expenses, data entry typos, etc.

As a result, teams have inconsistent data across company systems and spend more time fixing these issues than focusing on their core activities. So, when finance teams strive to improve budget allocations, streamline expense tracking, and enhance financial reporting, they find themselves dedicating substantial time to addressing discrepancies among different financial databases and systems.

This blog will cover improving the expense reconciliation process and replacing manual and old methods with an improved solution.

What is Expense Reconciliation?

Expense reconciliation is a process that matches the actual expenses with the corresponding book entries. It involves comparing two sets of financial records, such as bank statements, credit card statements, receipts, etc., to identify and rectify discrepancies between them.

So, for every expense, you have an entry at an external source and in the internal systems. You match them together to ensure the accuracy of financial reporting, compliance with accounting standards, and prevention of errors or fraud.

However, companies rely on outdated systems — entry-level accounting tools, spreadsheet-based solutions, or legacy ERPs, which cannot handle end-to-end reconciliation processes. These compel finance teams to spend valuable time on manual tasks like data entry and receipt management, hindering reconciliation efficiency and increasing the risk of errors in financial data. 

Hence, submitting and tracking expenses becomes cumbersome for employees, while finance teams face manual verification and reconciliation challenges. Managers struggle with delayed approvals, and the overall process becomes susceptible to errors, affecting accuracy and compliance.

How to Reconcile Expenses Faster

Invest in spend management software to reconcile expenses faster. With spend management software, you can track and monitor each transaction on a centralized platform in real time.

Expense reconciliation with Pluto

The automated process makes reconciliation simpler and faster by providing a single source of information and enabling advanced controls. You can create customizable approval workflows and specify spending rules to suit complex hierarchies and ensure compliance with company policies. 

Especially with Pluto, each expense triggers the approval workflow and notifies employees to upload the receipt through WhatsApp. The accounting system integration syncs data across the financial systems to provide a consistent and accurate database.

Here is how switching to Pluto helps you reconcile efficiently and close your books of accounts ten times faster:

1. Easy to Identify Discrepancies

Find expanse policy discrepancies

In a traditional manual reconciliation process, identifying discrepancies involves sifting through piles of paperwork or navigating complex spreadsheets.

With Pluto's automated system, this cumbersome task is simplified. The platform's alert system actively flags potential issues, promptly notifying users of duplicate receipts. It not only streamlines the identification of irregularities but also introduces a proactive layer of fraud prevention.

You can visualize and interact with discrepancies directly on the centralized platform, turning what used to be a tedious task into a more intuitive and efficient process.

2. Speed and Accuracy 

Automation, real-time tracking, receipt capture (via optical character recognition (OCR)), approval workflows, and robust controls accelerate reconciliation cycles on Pluto. 

You need not spend a minute on a manual redundant task. The platform captures and extracts invoices from emails and WhatsApp on a centralized platform. The trigger-based workflows ensure prompt approvals without any friction. Matching documents for three-way and four-way matching simplifies with all the documents on a single tool. 

Therefore, the inherent accuracy of financial data, coupled with efficient discrepancy identification, ensures speed and reliability in the reconciliation process. 

3. Real-Time Tracking and Visibility 

Expense reconciliation tracking

Unlike conventional tracking methods, Pluto offers real-time insights through its centralized dashboard. This furnishes internal teams with immediate visibility into transactions, guaranteeing proactive adherence to company policies.

The agility provided by real-time tracking enables timely data-driven decision-making based on the latest and most accurate data.

4. Better Data Sync for a True Picture

Integrate Pluto with your ERPs

Manual data entry is prone to errors and delays, leading to discrepancies in financial records. Pluto's seamless integration with major accounting systems like Xero, Zoho, QuickBooks, Netsuite, and Dynamics ensures that the financial data is up-to-date and aligns with the organization's accounting records. This synchronization eliminates the need for manual adjustments and corrections, providing a true and accurate picture of the organization's financial status.

5. Enhanced Controls Over Processes 

Expense workflow automation

Building intricate approval workflows is simplified with Pluto. You can set up approval processes using simple if-then rules without the need for complex coding. Devise custom workflows that align perfectly with your company policies, creating a seamless and controlled process.

6. Traceable Audit Trail

Pluto maintains a traceable audit trail of all financial transactions and activities. It provides a comprehensive record of changes made to financial data. From the initiation of a transaction to any subsequent modifications, the traceable audit trail ensures transparency and accountability. This trail helps you avoid fraud and trackback discrepancies without friction.

Also, you can lock transactions post-approval, which adds an additional layer of security and integrity, facilitating smoother audits.

7. Save Time and Money

Automating financial processes, including procurement, expenses, and payables, significantly reduces manual steps in reconciliation.

Pluto's ability to capture general ledger and tax codes from expenses automates data entry. It reduces the time spent on routine reconciliation tasks. This efficiency allows finance teams to allocate resources more strategically, focusing on higher-value initiatives rather than repetitive manual tasks.

Timely financial insights help finance teams support decision-making processes with precision and confidence, fostering a data-driven financial ecosystem.

Internal Controls Strengthen Expense Reconciliation

Expense reconciliation burdens finance teams with time-consuming manual efforts and the constant threat of challenges like duplicate receipts and policy violations. These complexities lead to prolonged reconciliation cycles, hindering financial efficiency.

However, the actual progress happens when you strengthen internal control over financial reporting (ICFR), which is the anchor for successful automation in finance.  

When you embrace ICFR strategically, it bolsters internal controls, protects against risks and fraud, and sets the stage for smooth automation. The impact goes beyond just easing manual work; it promotes precision, reliability, and transparency in financial workflows. 

In simple terms, ICFR mitigates risks tied to financial inaccuracies. Read how to improve your ICFR framework for enhanced reconciliation processes.